FAQ

Häufig gestellte Fragen

 

Einige Fragen hatten vielle­icht auch schon andere.

Is a direct kitchen sale possible?

We accept orders only through spe­cialised kitchen dealers.

Which delivery times at burger?

Our delivery times are according to the order entry. Please contact your dealer about the delivery times.

How can I clean my kitchen?
I need a quotation.

Only your dealer can give you an answer to the quotation question.

What is the load capacity of the pullouts and drawers?

Die Belast­barkeit beträgt bei Schubkästen max. 30kg,
bei Auszügen bis 900mm max. 30kg,
bei Auszügen bis 1000mm max. 50kg.

Which thickness do the worktops have at burger?

The worktops are 16, 25, 40 and 105 mm thick.

What is the capacity of the wall units?

The load capacity is 50 kg.

Which standard carcass depths are available?
burger proposes you the following carcass depths: 335, 455 und 555mm.
Which standard carcass heights are available?

Base units are available in the heights: 715 and 780mm
Tall units and appliance housings are available in the heights: 1495, 1625, 1950, 2015, 2080, 2145, 2210 and 2275 mm
Base units: 146 mm, 292 mm, 362 mm, 435 mm, 724 mm, 869 mm
Tall units and appliance housings: 940 mm, 1330 mm, 1620 mm, 1902 mm, 2046 mm, 2192 mm, 2262 mm
Wall units: 292 mm, 362 mm, 580 mm, 724 mm, 940 mm

How to open wall units in a han­dle­less kitchen?

The following pos­si­bil­i­ties exist for opening the wall units:
– Bottom grip leg (Recess in the bottom panel, to grip behind the door)
– Push-to-Open (Opening by pushing on the front)
– Light bottom panel (Recess in the bottom panel, to grip behind the door)
– Shell type handle 294

I need my colour in RAL-colour accent!

Our colours are not aligned to the RAL-Colour system or to similar denom­i­na­tions. Please contact a  spezialised colour shop, in order to compare the colours.

I need help for designing my kitchen!

During a sales con­ver­sa­tion, you have the latitude to express all your expec­ta­tions and needs on your fitted kitchen. Please contact your dialer and ask him to design your kitchen. He is your contact person as far as your kitchen is concerned.

I'd like to make a claim / ask about guarantee!

For all questions about claims, the dealer will be your contact person. As far as the guarantee is concerned, you will find the infor­ma­tion in the sales contract. Your contract partner will answer to your guarantee questions.

I'd like to make a claim on the appliance!

Bitte wenden Sie sich direkt an den zuständi­gen Her­steller.

I want to order a sample.

The dealer has big choice of samples. Please contact him.

Are you a certified company?

We are a certified company as far as the envi­ro­ment and quality assurance is concerned.

Hinweis: Der Vertrieb von Burger Küchen erfolgt auss­chließlich über den qual­i­fizierten Möbel- und Küchen­fach­han­del. Ein Direk­t­bezug von Bauformat Küchen ab Werk ist aus­geschlossen.

Wenn Sie immer noch Hilfe benötigen, schreiben Sie uns doch einfach eine Nachricht oder rufen einfach bei uns an.

For your questions, please mail to info@bauformat.de or dial:  +49 (0) 57 32 / 1 02-0.